iProfaz Documents & Templates Shop is a brand of Inzinc Consulting India Pvt. Ltd. This Privacy Policy explains how we collect, use, share and protect personal information when you visit our website, browse the shop, create an account or purchase products.
By using this website, you consent to the practices described in this Privacy Policy. If you do not agree, you should not use the website.
1. Scope of this Privacy Policy
This Privacy Policy applies to personal information collected through the iProfaz website and shop pages, including information provided during browsing, account creation, checkout, payment and support interactions.
It does not apply to any separate consulting engagements with Inzinc Consulting India Pvt. Ltd., where data handling and confidentiality may be governed by specific contracts, proposals or statements of work.
2. Information we collect
We may collect the following types of information:
a) Information you provide directly
Name, email address, phone number and organisation details.
Billing information such as billing address and GST number, where required for invoicing.
Order information including purchased products, transaction amounts and related details.
Messages and correspondence sent through contact forms, email or support channels.
Account details such as username and password, where you register an account.
b) Information collected automatically
When you visit the website, we may automatically collect:
IP address and approximate location.
Browser type, device type, operating system and language preferences.
Pages viewed, time spent, click paths and referring URLs.
Technical logs and error information for security and performance monitoring.
This information may be collected using cookies, log files and similar technologies.
c) Payment-related information
Payments are processed through third-party payment gateways such as Razorpay. Sensitive card data is collected and processed by the payment gateway, not by us directly. We may receive limited information such as transaction status, masked card details and payment reference IDs for reconciliation.
We do not store full credit or debit card numbers on our servers.
d) Non-personal sample data in templates
Many templates include a sheet titled “Sample with dummy values” or similar. All dummy names, companies, locations and data in these sheets are fictitious and are not personal data. They are provided only for illustration and should be replaced with your own information before live use.
3. How we use your information
We may use the information we collect for the following purposes:
To process orders, accept payments and deliver digital products.
To create and manage user accounts, where you choose to register.
To provide customer support and respond to your queries.
To send order confirmations, invoices, download links and essential service messages.
To improve and maintain the website, products and user experience.
To analyse usage patterns, troubleshoot technical issues and enhance security.
To send occasional updates about new products, improvements, offers or content, where permitted by law or based on your consent.
To comply with legal, tax, accounting and regulatory obligations.
4. Legal basis for processing
Where data protection laws require a legal basis for processing, we may rely on:
Your consent for specific activities such as certain marketing communications.
Performance of a contract where processing is necessary to complete your order or provide requested services.
Legitimate interests such as improving our services, preventing fraud and protecting the website.
Compliance with legal obligations, including tax and accounting requirements.
5. Cookies and similar technologies
The website may use cookies and similar technologies to:
Remember your preferences and improve navigation.
Maintain cart contents and session information during your visit.
Collect aggregated statistics on website usage and performance.
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website or your ability to complete purchases.
6. How we share your information
We do not sell your personal information. We may share your information with:
Service providers that support hosting, payment processing, email delivery, analytics, security and other operational functions.
Professional advisors such as auditors or legal counsel, where reasonably necessary.
Authorities or regulators where required by law, regulation or valid legal process.
Another organisation in connection with a merger, acquisition, business restructuring or transfer of the website, subject to applicable laws.
Service providers are expected to handle your information only for the purposes described and under appropriate confidentiality and security measures.
7. Data retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including:
Fulfilling orders and providing access to products.
Maintaining records for tax, accounting and audit requirements.
Handling disputes, chargebacks or legal claims.
Improving the website and products within reasonable time frames.
Retention periods may vary based on the type of information and legal requirements. When information is no longer needed, we will securely delete or anonymise it where feasible.
8. Data security
We implement reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or alteration. These measures may include secure hosting environments, access controls, encrypted connections and regular monitoring.
However, no system or transmission over the internet can be fully secure. You share information at your own risk and are responsible for maintaining the confidentiality of your account credentials.
9. International transfers
The website may be accessed from different countries, and some of our service providers or servers may be located outside your jurisdiction. As a result, your information may be transferred to and processed in countries with different data protection laws.
We aim to ensure that appropriate safeguards are applied when information is transferred across borders, consistent with applicable legal requirements.
10. Your choices and rights
Depending on applicable law, you may have rights such as:
The right to access personal information we hold about you.
The right to request correction of inaccurate or incomplete information.
The right to request deletion of certain information, subject to legal or contractual retention obligations.
The right to object to or restrict certain types of processing.
The right to withdraw consent for marketing communications at any time.
To exercise these rights, you can contact us using the details provided at the end of this Policy. We may need to verify your identity before responding to your request.
You can also opt out of marketing emails by using the “unsubscribe” link in such emails. Transactional and service emails relating to your orders may still be sent where necessary.
11. Children’s privacy
The website and products are intended for use by adults and business users. We do not knowingly collect personal information from children under the age of 18. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.
12. Third-party websites
The website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. You should review the privacy policies of any third-party sites that you visit.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes your acceptance of the updated Policy.
14. Contact us
If you have any questions, concerns or requests regarding this Privacy Policy or our handling of your information, you may contact:
Inzinc Consulting India Pvt. Ltd.
(iProfaz Documents & Templates Shop)
Email: ic@inzinc.in